Legal

Privacy Policy

Last updated: November 11, 2026

This privacy policy explains how English Agency ("we", "us") collects, uses and protects information when you visit www.english.agency (the "Website"). By using the Website you agree to the practices described below.

Information we collect

Information you give us

When you contact us by email or submit the membership application on the Join EA page, we receive the details you provide, such as your name, institution, contact details and the business information requested in the form. We use this information only to respond to you, to assess and manage your membership, and to provide the services you request.

Information collected automatically

Like most websites, our servers and service providers automatically record standard technical information when you visit, such as your IP address, browser type, device type, referring page, pages viewed and the date and time of your visit. We use this information to operate, secure and improve the Website.

Cookies

Cookies are small text files stored on your device. The Website uses cookies that are necessary for it to work (for example, to keep forms secure) and cookies set by third-party services described below. You can block or delete cookies in your browser settings; some parts of the Website may not work properly if you do.

Advertising

The Website uses Google AdSense to display advertisements. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this Website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this and/or other sites on the Internet.

You may opt out of personalized advertising by visiting Google Ads Settings. You can also learn more about how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites, and opt out of some third-party vendors' use of cookies for personalized advertising at www.aboutads.info.

How we share information

We do not sell your personal information. We share it only with service providers that help us run the Website and our business (such as hosting, email and advertising providers), when required by law, or to protect our rights and the safety of our users.

Data retention and security

We keep personal information only for as long as needed for the purposes described in this policy or as required by law, and we use reasonable technical and organisational measures to protect it. No method of transmission over the internet is completely secure, however.

Your choices and rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop using it for a particular purpose, by emailing [email protected]. Depending on where you live, you may have additional rights under local data protection laws.

Children

The Website is intended for education professionals and institutions. It is not directed at children under 13, and we do not knowingly collect personal information from them.

External links

The Website may link to other websites. We are not responsible for the privacy practices or content of those websites.

Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it was last revised.

Contact

If you have any questions about this policy, please contact us or email [email protected].